
Why is that? I believe it goes to their modus operandi; that is, to ignore what they don’t like unless and until it becomes a legal action. It is only then that county government will admit a problem, and would rather settle any legal claims out of court and out of the media.
Going up against a decidedly adversarial county government takes effort. It also takes thick skin as respect is not shown to dissenters, and government officials and bureaucrats don’t take kindly to average citizens having the audacity to question their decisions,
but I am not backing down.
I have found that many county residents feel county transit, the beloved pickle bus, does not serve their needs. To better understand the feelings of the community, try this experiment. When out in public, make a statement such as “I’m having issues with county transit”, and note the reactions. If it goes the same way as when I do it, you will find that many residents have issues with the arrogance and incompetence of county transit, and are not afraid to let you know.
So what is county transit doing to make corrections? For one they are seeking new riders by offering personal “rider training” and giving away trinkets at county senior centers. Woo-hoo! That will be sure to increase ridership - the very ridership they discouraged so dramatically that transit management is afraid to release the plummeting numbers.
The investment of over $150,000 for a ridiculously inadequate software system has been shown to be a hindrance to transit operations. But wait! That’s not all; the ongoing charge for that software is more than $20,000 per year. Wow! And yet our illustrious county board of commissioners won’t address the many problems facing the transit department.
Another thing county transit does is spin the data (or lack thereof) to make it sound like they have been doing a stellar job. If that was really the case, they would be releasing facts and figures, and trumpeting them as proof of their success. If that is what you would expect, you would be mistaken as facts and figures are mighty hard to come by, even with FOIA requests.
When discussing the many missteps and errors of judgement, it is extremely difficult to put stock in anything said by county transit, as Jill Drury has stated that she can’t be taken at her word. She may try to deny that but she made that claim in public and I have the record. It is provable. It should be intolerable.
At the very same public meeting, Jill Drury, transit department manager, said that county transit started as a service for seniors. Why then would she be abandoning them in favor of tourists and bar-hopping?
When will the residents of Charlevoix County be rid of the arrogance and ineptitude of transit management?